Claude
What a project holds: its own chats, its own files (Claude calls them knowledge) and its own instructions. On Free you can make up to five projects. Pro, Max, Team and Enterprise can hold much more material.
Set one up, start to end
- Make a new project and give it a plain name, such as "Weekly team update".
- Add three to five files to its knowledge: the template, one or two good past examples, and any reference sheet the work needs.
- Write the project's instructions (a starter is below).
- Decide on memory. Each project has its own memory. To keep it fully apart from the rest of your account, turn off "Use account memory" for that project.
- Start every chat for this work inside the project.
- For a bigger job, just ask in the same chat. Cowork is now part of ordinary Claude, and your projects carried over when it merged.
Sharing: on Team and Enterprise plans you can share a project with colleagues, with "Can view" or "Can edit".
On the desktop app: a Cowork project can also hold folders from your computer, links and its own memory. It lives on your computer only, and you can link a claude.ai project to it.
Coming: a new beta version of projects, where "a project is one conversation", is rolling out in stages to some Pro and Max users, starting with Claude Code. Existing projects stay as they are for now.
ChatGPT
Set one up, start to end
- Select New project in the sidebar and give it a name.
- Add files. You can also add links from Google Drive and Slack as sources.
- Add instructions: open the three-dot menu (•••), then Project settings. Project instructions override your general ones, so put anything specific to this work here.
- Choose its memory: Default memory or Project-only memory.
- Start a chat in the project, and choose Chat or Work. Work uses the project's files and instructions for a longer task.
- Save useful answers back into the project, so the next chat can use them.
- Share it if your team needs it, with chat or edit access.
Two rules about memory that catch people out: shared projects always use project-only memory, and Work is not available in project-only projects. So if you want to hand over tasks with Work inside a project, keep it on Default memory and do not share it. For team material, share the project and use Chat inside it.
Limits by plan (files, and people you can share with): Free, 5 and 5. Plus and Go, 25 and 10. Pro, 40 and 100. Sharing works on every plan.
Not the same thing: Space (on Pro, Business and Enterprise) gathers Pages and files to share. Projects stay separate from it.